Reference

Terms & Conditions for tx3 Accounts

These terms set the rules for your account, your use of the page, and the way we handle deposits, withdrawals, and support requests.

Indian accountsLocal law firstUPI, Paytm, PhonePePlain account rules
tx3 Terms & Conditions for tx3 Accounts
REACH OUT HERE

Where to Ask Questions

If you want to ask about a clause, a deadline, or a request we made under these terms, use the contact paths below. We answer account questions in the same order we receive them and may ask for details that match the record on file. For changes to sensitive data, we will tell you what proof we need and why before we act.

Team online

Live chat

Use live chat for quick questions about account clauses, request status, or a notice you received. Keep your registered details ready so we can match the conversation to the right account and answer faster.

Email

Send written requests if you need a copy of a decision, want to dispute a term-based action, or need a dated record of our reply. We keep email replies tied to the same account file.

Help form

Use the help form when you need to change a profile detail, update consent choices, or ask for a correction. We may ask for supporting proof before we change anything sensitive.

DATA AND ACCESS

Data, Cookies and Access

We keep only the data needed to run the account, verify actions, and respond to term-related requests.

Data handling

We store the details you submit, the actions tied to your account, and support records that help us settle term questions. We do not keep data longer than needed for legal, tax, or dispute reasons.

Cookies

Cookies keep the session active, save form progress, and help us recognise repeated sign-in attempts. If you block them, some parts of the account flow may ask you to verify again.

Account security

Use a strong password, keep your phone locked, and do not share codes or login details. If you lose control of a device, tell support right away so we can check access.

Retention

We retain records only for the period needed to operate the account, meet legal duties, and handle disputes. After that, we delete, mask, or archive what the law allows us to keep.

Change requests

If you need to correct your name, phone number, or other record details, send a request from the registered account. We may ask for proof before we make the update.

Contact path

For any terms-related question, contact support and say what action you want us to take. We will confirm the request in writing when needed and explain the next step or the reason we cannot comply.

Questions on Terms & Conditions

These answers cover the points most people check before they open an account: what the terms mean, when they apply, how access can change, and how to ask for a correction. If your case depends on local law, the local rule decides. For anything that needs a record, use the contact path in the support section so we can trace the request against your account.

They cover your account use, actions you take on the site, payment-related checks, and how we respond to requests or disputes. They also apply to any product-specific rule shown at the point of action.

They apply from the moment you open an account, browse the site, send a support request, or take part in any account action. If a local law sets a different rule, that local law applies.

Yes. Access depends on local law and is available only where local law permits. If you travel or use a different region, the available features or account actions may change without notice.

Deposits through UPI, Paytm, or PhonePe are handled under the same account duties and verification checks described in these terms. A payment step does not override a rule about identity, timing, or lawful use.

We may pause the account, refuse a request, ask for more checks, or close access if the breach is serious. We decide this against the terms, the record on file, and any law that applies.

Send a request through support from the registered account and say exactly what you want corrected. We may ask for proof, and we will tell you if we can change it or must keep the record as written.

If you want a record of our decision or need to ask what data we hold, contact support from the registered account. We will reply in writing when needed and explain the next step.